Latest Update: 1st May 2020
Our office, reception and campsite remains temporarily closed in line with current government guidance: “all holidays and non-essential travel within the UK should now be off limits to slow the spread of coronavirus”. Rest assured, the minute that we’re told that it is safe to open, we will let you know. We miss you guys so much!
Update: 18th March 2020
Here at Brookside Country Park, the health and safety of our guests and staff is our number one priority. We recognise that the situation is potentially unsettling and we would like to reassure you that we are closely monitoring the developing situation and following Government guidance to ensure you can enjoy the holiday you deserve.
This information is subject to change and will be updated in line with latest government advice and common sense.
For now*, and unless otherwise advised or believed to be the best course of action, (we are awaiting advice from our industry body), Brookside Country Park will remain open for those that choose to visit. However, YOU must take responsibility for yourselves and others, and importantly, you must observe all government advice (keeping your distance, washing hands, age and health, etc). It is highly recommended that, where possible, that you use your own facilities, rather than the communal ones, for your own and others’ protection.
Some guests have suggested that getting away from it all and spending time in the open air IS essential for well-being and mental health. The open spaces, natural surroundings and fresh air at our little oasis in North Lincolnshire will feel refreshing and at present we won’t take that away,unless we have to. We are taking the advice of medical professionals, the government and governing bodies seriously and alongside this believe we have a duty of care to our campers, our local community and our team.
Touring holidays are not close contact activities involving strangers. In many ways they are the original self-isolating holiday. However, our public areas (toilet blocks, laundry, dishwashing area, chemical toilets, reception) could be potential sources of surface virus transmission and strongly advise you to use your toilet/showers if you can. We would urge you to take extra care of yourselves and others in these areas.
*This could change at any time, if advised, but we will endeavour to minimise disruption to your holiday.
Advice regarding refunds:
We are very much relying on our customers to be understanding and supportive at this extremely worrying time for the touring parks industry. Like the majority of our counterparts, we are emerging from the winter period, during which time we have invested heavily in new facilities, services and infrastructure, and therefore, in normal circumstances, rely on the first part of the season as a way to recoup these costs. We are currently struggling to find the best solutions to deal with the deluge of cancellations and requests for refunds. We fully anticipate that our business, our staff and our industry as a whole is set to be hit incredibly hard and as such we are working out ways how we can continue to trade and stay sustainable over the coming months and beyond. As such, we are hoping that folks will work with us to make sure we and other parks in our position are able to survive this situation. In real terms, this means we are relying on customers to either offer to cancel without requesting a refund OR accept our offer to transfer dates open for 12 months. We really do appreciate your support.
In view of this, we are not able to offer refunds, as a safeguard to ensure that Blue Rose Country Park can continue to trade and safeguard our staff.
Reducing the risk of virus transmission at Brookside Country Park:
Distancing Measures. Our pitches and accommodation have more than adequate space between them. Please stand further back from our reception desk, than you normally would. This will help to reduce the risk for our front line staff and yourselves, to ensure we are able to continue to offer our services. Please refrain from shaking hands with our staff or each other.
Additional Cleaning & Hygiene Measures. We have upgraded our usual cleaning product as per recommendations. We are undertaking additional daily cleaning ‘high touch point areas’ – door handles, tap heads, card machines, and so on.
Reducing cash handling. Cash is known to have passed through many hands and therefore, we are asking guests to pay by card wherever possible.
When visiting our park we would ask all our guests and owners to take the following sensible Government Advice:
Washing hands regularly. Wash hands for at least 30 seconds and use an alcohol based hand sanitiser if soap and water is not available.
Maintain good hygiene practices such as using tissues when coughing or sneezing and disposing of the tissue in a bin.
Maintain a sensible distance from others, the government suggests a distance of at least 1.5 metres.
We would advise you to check the following websites for the most up-to-date information: